Service

What We Do at ClickOn                             

  • Authorized Repairs with genuine Apple parts
  • Data Recovery
  • Hard Drive Upgrades
  • RAM Upgrades
  • Data Migration
  • Mac Virus and Malware Removal
  • On-Site service and setup by Apple Authorized technicians
  • Clickon cleaning service where we provide a thorough
    professional cleaning of your computer both inside and out

We are proud to repair all Mac computers from Mac Plus and newer if parts are available. Click here for a link to the Apple website to see a list of Vintage and Obsolete Macintosh Computers and Peripherals.

Labour Rates

Diagnostic Rates

Purchased from Others
Apple Computers (iMac, MacBook, Mac Mini, Mac Pro): $50

iOS Devices (Includes iPhones, iPads, iPods): $25

Apple Peripherals (includes Airpods, Apple Apple Watches, Apple TV) $20

Peripherals & Accessories (Headphones, Keyboards, Hard Drives,Printers) $30

Purchased from Clickon

Apple Computers (iMac, MacBook, Mac Mini, Mac Pro): $25

iOS Devices (Includes iPhones, iPads, iPods): $20

Apple Peripherals (includes Airpods, Apple Apple Watches, Apple TV) $15

Peripherals & Accessories (Headphones, Keyboards, Hard Drives,Printers) $20

In-house*
$90.00 /hr, billable by 1/2h increments

Rush Rate** In-house
$140/hr, billable by 1h increments

On-Site
$120/hr billable by 1h increments (Distance Restrictions Apply)

Malware Removal
$90

*Average turn-around time for in-house repairs is one business day (may vary if parts are required). Repairs that do not require parts may be completed on the same day.

**For Rush Rate repairs, the repair will be looked at by the next available technician.

Please email us if you have any questions regarding Service/On-Site rates and restrictions. Clickon Mac Solutions does not give technical support via email.

 

Please be aware of the following
Service Orders are first come first serve. Priority repairs are available by request. Clients must back up their own data, as CLICKON MAC SOLUTIONS is NOT RESPONSIBLE for any data contained on the equipment repaired by CLICKON MAC SOLUTIONS. A $35 service charge for an evaluation of equipment is charged to EVERY Service Repair Order except if the problem is covered under warranty (Clickon Macs, Apple Limited Warranty or AppleCare) in which case the fee will be waived. 90 Day parts and labour warranty unless otherwise stated. Service is billable in 30min increments after the first hour. Equipment abandoned after 30 Days may be either sold or disposed of at Clickon Mac Solutions’ discretion.

Clickon may charge you a diagnostic fee regardless of warranty coverage, if Clickon inspects your product and determines that (i) your product does not require service, (ii) your product has failed due to or has incompatibilities with software or data residing or recorded on your product (iii) service is required due to the failure of parts that are neither supplied by Apple nor Apple-branded, (iii) additional labor or parts are required that were not specified in the original estimated charges and you do not agree to authorize service based on Clickon’s revised estimated charges, or (iv) service cannot be performed because the serial number has been altered, defaced or removed or the product has failed due to accident, abuse, liquid spill or submersion, neglect, misuse (including faulty installation, repair, or maintenance by anyone other than Apple or an Apple Authorized Service Provider), unauthorized modification, extreme environment (including extreme temperature or humidity), extreme physical or electrical stress or interference, fluctuation or surges of electrical power, lightning, static electricity, fire, acts of God or other external causes. Clickon will return your product to you without servicing it and may charge you the Diagnostic Fee. 

The diagnostic fee will be the standard $35 diagnostic fee if any of the above conditions are met.